Apr 17 2009

Gone silent.

Published by at 3:05 pm under Computing

I’m not writing, not because I have nothing to say, but because we’re going to be switching web hosts soon, and I already ported my WordPress database over to the new server.  And I don’t want to do THAT over and over again.  So, in a few days or a week, you might not be able to get to the site for a little bit, and then everything will be as it was before…for you.  I’m hoping that things will change for me in that my site is actually UP 99.9% of the time, as guaranteed, instead of down for 5 – 10 minutes at random intervals throughout the day, with no one at tech support telling my why until the very end, when they tell me it’s all my fault.  I don’t mind it being all my fault, I’m willing to take the blame, but I would rather have known that at first (or even second, or EVEN THIRD) so I could fix the problem, then say…a year later when I’m fed up.  Now I will take everything I learned from this place (did you know that you should periodically check and repair your database tables or else you may bring down your server?  I did not) and apply it elsewhere.

Maybe you don’t think it’s fair that I’m punishing my web host for my own ignorance (they certainly don’t), but my philosophy is that it’s my money, and if you don’t tell me that I need to repair my database tables, and I end up bringing down an entire shared server multiple times a week, then you are going to lose my business.  Because I know just enough to be dangerous, apparently, but one thing I know very well is storming off in a huff and transferring blame.  Just ask my husband.

I still am not entirely sure this is all my fault, though.  I don’t know jack crap about databases, but I do know that I installed WordPress and phpbb and that’s it – and according to my web host, because I didn’t check and repair my two databases, I was bringing down the whole server.  My question was:  Why don’t your admins have controls on the server to stop runaway database queries/scripts from bringing down a whole server?  I know that’s possible – my old employer had such controls on their servers; it was impossible for someone to bring down a whole server because their scripts/databases were poorly written or taking too many resources to execute.  I even sent this question in to tech support and the suggestion area AND their corporate people.  And their response was eerie silence.  I guess I blinded them with science, or something.

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